Research IT

Contact Research IT Services

There are several different ways you can contact us. If you do know exactly what support you need, visit the IT Services Support Portal and submit a ticket. However, if you'd like a more general discussion then please feel free to email us directly.


Arrange a chat

If you aren't sure which category your enquiry falls under or if you have a more complex enquiry you can send us an email and we’ll get in touch to arrange a chat. This is especially encouraged if you would like to speak to a member of our team about including any of our services in a research grant application.

Support Portal

Research HPC/HTC

Please use this form to request access or support for high-performance/high-throughput computing services e.g., CSF, iCSF, Condor

Research Virtual Machine

Request a new VM or submit a query about an existing resource

Research Data Storage

Get new storage, additional access or submit a query about existing resources

Research Application Support

Get support with error messages, performance or installation issues

Research Data Safe Haven (DSH)

Request access to Data Safe Haven or submit an enquiry relating to existing DSH projects

Research IT Mobile Development Service (MDS)

Request the services of our mobile development team for your research project. We can develop apps for you or support you in developing your own apps.

For more, visit All Research support requests and scroll to Research Support, Data and Computing in the Filter Options.

Research IT Leaflet

We have copies of our Research IT leaflet available for distribution at School events, outreach activities etc. If you would like some for your next event, get in touch and we'll pop some in the internal post or drop some off for you!